So it seems it is not the “policy” of SAS Ireland to compensate anyone who has their baggage lost on the return trip to Ireland. As per this document here. You will get compensated if you are on the outbound leg of your journey though. How nice of them. This is the email I got […]

For SAS Customer Support phone +44 (0) 208 990 7060.  Opening times for this support line are:  9am-10am 12pm-2pm 4pm-5.30pm. Weekdays only.

SAS makes a small note that it can be up to 21 days before they get back to your issue that you logged with them. Porbably by then they hope you’ve given up. For someone waiting a few days for their lost luggage, that is beyond a joke. Their customer support line is only open […]

Customer relations lines that only open for a few hours a day. Email addresses that tell you to go off and fill in forms after their website telling you to email them. Filthy and cramped planes. The list goes on. As well the rants. Here’s my complaint email that I sent to them.
On Saturday June […]

Yadda yadda. Those bloggers only complain and moan about everything.