Customer Service In Ireland

IWillNotHold.com - Venting about poor customer service

Archive for the 'Air Travel' Category

Customer Service done wrong - Harassing a customer who complains

Wednesday, June 20th, 2007

This blog post from me on my own site has unearthed a new twist to my issues with Sky Handling Partners. It appears (though I could be wrong) that someone from their computers has signed me up for dating websites and included what could be seen as libelous material on the profiles. The response from […]

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Ace travel insurance (OSG)

Friday, June 15th, 2007

I was another unfortuate backpacker that got robbed in South America but I took some solace in the fact that I had purchased insurance before I left. Claiming however was a whole new nightmare!
I got a police report literally minutes after I was robbed and I called Ace travel insurance to find out how […]

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SAS (Scandanavian Airlines) Ireland will not compensate for lost luggage

Tuesday, June 12th, 2007

So it seems it is not the “policy” of SAS Ireland to compensate anyone who has their baggage lost on the return trip to Ireland. As per this document here. You will get compensated if you are on the outbound leg of your journey though. How nice of them. This is the email I got […]

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SAS Customer Support Number for UK and Ireland

Monday, June 11th, 2007

For SAS Customer Support phone +44 (0) 208 990 7060.  Opening times for this support line are:  9am-10am 12pm-2pm 4pm-5.30pm. Weekdays only.

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SAS Update (or rather lack of one)

Monday, June 11th, 2007

SAS makes a small note that it can be up to 21 days before they get back to your issue that you logged with them. Porbably by then they hope you’ve given up. For someone waiting a few days for their lost luggage, that is beyond a joke. Their customer support line is only open […]

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SAS aka Scandanavian Airlines don’t care about customers

Wednesday, June 6th, 2007

Customer relations lines that only open for a few hours a day. Email addresses that tell you to go off and fill in forms after their website telling you to email them. Filthy and cramped planes. The list goes on. As well the rants. Here’s my complaint email that I sent to them.
On Saturday June […]

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First test post for IWIllNotHold.com

Wednesday, June 6th, 2007

Yadda yadda. Those bloggers only complain and moan about everything.

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