Via Pat Phelan from Roam4Free is his story of woeful customer service from Vodafone Ireland. First they greet him as “Pat” and then bounce him to someone else who calls him Mr. Phelan who demands the same information he already provided to informal droid number 1 and so forth. As well as the bouncing Pat […]

Via Gadgetell is news tha Sprint has pretty much “fired” customers who called up their customer care lines. Their excuse is
received frequent calls from you regarding your billing or other general account information
At some point perhaps these large telcos will realise that if they have customers who have to call back a lot, that […]

Yadda yadda. Those bloggers only complain and moan about everything.